Book a Consultation
Book a one-on-one session via phone or video, with a veterinarian to handle your needs.
Save yourself a trip to the vet. See our licensed veterinarians for a diagnosis, treatment plan and prescriptions.*
*Where such diagnosis, treatment plan and prescriptions are able to be provided via telemedicine. Our veterinarians may refer your pet for an in-person physical examination where necessary.
1 Get a Diagnosis
Your pet's health and wellbeing is our top priority. Speak to a licensed veterinarian online to assess your pet's symptoms, make a diagnosis, and recommend appropriate treatment.
2 Treatment Plan
Get an actionable treatment plan with personalized instructions for medications, dietary adjustments, or exercises. In some cases, we may recommend medical procedures, therapy or surgery.
3 Online Prescriptions
If your pet's treatment plan includes medication, the veterinarian can send certain prescriptions to your closest veterinary practice.
How it works
- Register for an account
- Book an appointment
- Confirm via email
- Get real-time advice
The online telemedicine services being provided are in affiliation with Thomas Glen Erin Animal Hospital, an accredited veterinary practice or facility in Ontario.
Get the answers you need:
1 Skin Issues
Rashes, excessive licking or scratching, fur staining, or redness, scabs/crusts, hair loss, and fleas.
2 Digestive Issues
Vomiting, diarrhea, gas, retching, decreased appetite and other digestive issues.
3 Senior Pet Care
Nutrition, pain management, behavioural changes, and environmental enrichment.
4 Minor Injuries
Treating small wounds, cuts, scrapes, and broken nails.
5 Nutrition
Gastrointestinal issues, diet or weight loss.
6 Chronic Conditions
Arthritis, diabetes, kidney disease.
7 Odd Behaviour
Lethargy, loss of appetite, aggression, depression, cognitive dysfunction in older pets, other behaviour concerns, separation anxiety, environmental enrichment, etc.
8 Second Opinions
About a diagnosis or treatment plan, provided the consulting veterinarian has adequate recent and sufficient information.
9 End of Life Care
Quality of life assessments, end-of-life decisions, palliative care.
Disclaimer
Do not use this platform or telemedicine services for medical emergencies. If your pet is facing a medical emergency, immediately go to the nearest open emergency veterinary hospital.
The limitations of telemedicine prevent the veterinarian from conducting a hands-on physical examination of your pet. The primary objective of telemedicine services is to attend to non-urgent concerns that do not require a physical examination.
The veterinarian providing services via telemedicine may determine that a physical examination is required and refer your pet for an in-person visit.
Please follow up with your regular veterinarian for ongoing care of your pet.